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Access Management – An Overview

How to Control Who Sees What Inside Your Organization Without Complexity or Risk

1. Overview

The Access Management module in Governata is one of the core modules responsible for organizing user permissions within the system.

It allows control over who can access data or different modules within the software by linking users to roles and departments and defining the level of permissions granted to each user.

This helps organizations to:

  • Organize access to data and systems
  • Protect sensitive data from unauthorized access
  • Apply data governance policies within the organization
  • Ensure alignment with security and compliance requirements

Access management in the software relies on several key elements:

  • Users
  • Departments
  • Roles
  • Permission levels
2. System Objectives

The Access Management module enables the organization to manage users and their permissions in a structured and secure manner within Governata.

This helps to:

  • Define who can access the different modules
  • Organize permissions according to roles and departments
  • Support the application of security and governance policies
  • Reduce the risk of unauthorized access to data
3. Scope of the Access Management Module

This manual covers how to use the Access Management module within Governata, including:

  • Managing users
  • Managing departments
  • Controlling access linked to departments
  • Managing roles
  • Understanding permission levels and access types
4. Key Definitions

User

Any person with an account within the system who can be granted permissions to access modules and data.

Role

A set of permissions assigned to users to organize what they can do within the system.

Department

An organizational unit within the organization to which users are affiliated and through which permissions are applied in a structured way.

General Access

The basic permissions granted to a user within the system in general.

Contextual Access

Permissions linked to a specific context such as department or data type.

Applied Access

The actual permissions applied to the user after taking into account role and department.

5. Roles and Responsibilities

Access management within the organization requires participation from a number of roles to ensure permissions are organized and monitored.

Key roles include:

System Administrators

Oversee user, role, and department management within the system.

Governance Teams

Monitor the application of access policies and verify their alignment with governance requirements.

Information Security Officers

Review permission levels and ensure appropriate security controls are applied.

Department or Division Owners

Monitor users belonging to their departments and ensure they are granted appropriate permissions.

End Users

Use the system according to the permissions granted to them.

6. Target Audience

This manual targets groups that work with access management within the organization, such as:

  • Governance officers
  • Information security officers
  • System administrators
  • Department owners
  • Users authorized to manage permissions
7. How to Access the Access Management Module

To access the Access Management module and start using it quickly:

  1. Navigate to the side menu in Governata.
  2. Select Access Management.

As shown in Figure (1).

[Figure (1)]

  1. Select the appropriate section as needed, such as: User Management, Department Management, Role Management, Permissions Management.

As shown in Figure (2).

[Figure (2)]

 

  1. Use search or filtering to find the required user, department, or role.

As shown in Figure (3).

[Figure (3)]

  1. Perform the appropriate action such as viewing, editing, or controlling access.
8. Main Interface Overview

The Access Management module includes several main pages that help organize users and permissions within the system.

User Management

The User Management page allows viewing all users registered in the system and managing their data and permissions.

Page Components

Import User Button

The Import User button is used to add a new user to the system. When clicked, a user data entry window appears.

Required data includes:

  • Email
  • Username
  • Department
  • Role

After entering the data, click Submit to add the user to the system.

Search and Filtering Tools

The page provides a set of search tools to make finding users easier:

Search

Search for a user using name or email.

Filter by Role

View users based on their functional role within the system.

Example roles:

  • Compliance Officer
  • Data Office Manager
  • CEO Committee
  • Senior Supervisor
  • Data Management Officer
  • Personal Data Protection Officer
  • Legal Advisor
  • Data Access Officer
  • Business Data Specialists

Filter by Department

View users according to the department they belong to within the organization.

User Table

The table displays information about users registered in the system, such as:

  • Username
  • Email
  • Department
  • Role
  • Connection type (e.g., LDAP)
  • Account creation date

This table helps in monitoring users and managing their permissions easily.

Available Actions

The system provides a set of actions for each user, such as:

View Details

To view user information.

Comments / Notes

To view or add notes associated with the user.

As shown in Figure (4).

[Figure (4)]

Department Management

The Department Management page allows organizing the organizational structure within the organization by creating and managing different departments.

This helps link users to appropriate departments and apply permissions in a structured manner.

Page Components

Add Department Button

The Add Department button is used to create a new department within the system. When clicked, a department data entry window appears.

Department data includes:

  • Department name
  • Arabic name
  • Department level within the organizational structure
  • Parent department
  • Specify whether the department belongs to the data office

After entering the data, click Save to add the department.

Department Table

The table displays all departments registered in the system and contains information such as:

  • Department number
  • Department name
  • Parent entity
  • Number of users in the department

Available Actions

Several actions can be performed on departments, such as:

View Details

To view department information.

Edit Department

To update department data.

Update Records

To update data linked to the department.

Delete Department

To remove the department from the system.

Access Control

To define user permissions within the department.

As shown in Figure (5).

[Figure (5)]

Department Access Control

When Access Control is selected for a department, a dedicated page appears for managing access permissions linked to that department.

The page displays department information such as:

  • Department name
  • Arabic name
  • ID card
  • LDAP connection status

It also allows defining the level of permissions granted to users.

Permission Levels

The system displays different permission levels using color indicators showing the access level.

Levels include:

  • No permissions
  • One permission
  • Two permissions
  • Three permissions
  • Four permissions
  • All permissions

Access Types

The system relies on three types of access:

General Access

Defines the general permissions of the user within the system.

Contextual Access

Defines permissions based on a specific context such as department or data type.

Applied Access

Displays the actual permissions applied to the user.

As shown in Figure (6).

[Figure (6)]

Role Management

The Role Management page allows creating and managing functional roles within the system.

A role represents a set of permissions that can be assigned to users, simplifying permission management instead of assigning them to each user individually.

Page Components

Role Filtering

A specific role can be searched using the name dropdown.

Role Table

The table displays information about the different roles within the system, such as:

  • Role name
  • Arabic name
  • Role level
  • Number of users linked to the role
  • Role abbreviation
  • Creation date
  • Update date

Viewing Users Linked to a Role

Users linked to each role can be viewed to know who holds these permissions within the system.

As shown in Figure (7).

[Figure (7)]

9. Managing Users, Departments, and Roles

This module enables access management through three main pillars:

  • User Management
  • Department Management
  • Role Management

This helps organize permissions and link them to users within the organization in a clear and systematic way.

10. Permissions

Permissions within the Access Management module are based on a set of core operations, such as:

  • View – View data
  • Add – Add new elements
  • Update – Edit data
  • Delete – Delete data

These permissions are applied according to the role and department the user belongs to.

Permissions may differ from user to user based on:

  • The role assigned to them
  • The department they belong to
  • General, contextual, or applied access settings
11. Best Practices

To ensure effective access management within the system, the following practices are recommended:

  • Define functional roles clearly before creating users
  • Link users to the correct departments within the organization
  • Grant the minimum level of permissions necessary to perform the work
  • Review user permissions periodically
  • Delete unused accounts to maintain system security
12. Frequently Asked Questions

What is the purpose of the Access Management module?

The module aims to organize user permissions within the system and ensure secure access to data.

Can a user's role be changed after they are added?

Yes, the role associated with a user can be changed at any time through the User Management page.

Can a department be deleted from the system?

Yes, any unused department can be deleted through the delete option on the Department Management page.

Can the system be integrated with LDAP?

Yes, the software supports integration with the LDAP protocol for centralized user management.